FAQs

As a government body we are bound by the Public Officer Ethics Act Cap 183 and the Leadership and Integrity Act, 2012. As a result, all staff members have signed a confidentiality and non-disclosure agreement which guarantees the confidentiality of your data in our possession.

We test a variety of human and vet medicines, herbal preparations and medical devices.

All payments are payable to the National Quality Control Laboratory. Payment can be in the form of a Cheque or a direct bank transfer to the Laboratory account listed below. We do not accept cash payments.

Account: Name National Quality Control Laboratory
Account: Number 0100 – 103 1744600
Bank Name: National Bank of Kenya Ltd
Bank Branch: Hill Branch – NHIF Building, Upper Hill Area

The analysis turnaround time is 42 working days, but this time will vary depending on the complexity of the sample, availability of all the required reagents for its analysis and how complete the information you provide about the sample is (including how fast you respond to our queries).

i. Request a quotation for the sample you want analysed by sending an email request to documentation@nqcl.go.ke
ii. Download the Sample Submission Guidelines and the Analysis Request Form from here (insert link to downloads)
iii. Pay for the analysis. Please note we take payment in advance.
iv. Fill the Analysis Request Form and bring the required number of samples as described in the Sample Submission Guidelines, the required reference standards and the method of analysis in case you prefer us to use the manufacturer’s method of analysis
Please note that samples are accepted at the Laboratory only on Tuesday and Thursday of every week.